-- Revival of our meeting series for our English speaking members & friends, expats, and whoever is interested in Munich --
PDU code: PMI-C178-36-17-03-31
Location change - now in Paulaner Bräuhaus, Kapuzinerplatz (Room: "Kapuzinerstube")
Customer Projects: Bringing Money Home with Projects
An interactive workshop for project managers who need to ensure profitability and a happy customer
Spotlight on customer projects: About 50% of all project managers are leading customer projects. It is their job to provide a reliable income stream to a contractor organization from a project performed for a paying customer and to make this customer happy. The workshop will help participants understand and manage conflicts between the players involved in order to ensure profitability and customer satisfaction.
Presenter: Oliver F. Lehmann (Oliver F. Lehmann Project Management Training), President of PMI Southern Germany Chapter e.V.
18:00 - Introduction of attendees - person and current or last project
18:35 - Addressing the topic: 'A Customer Projects 101'
19:00 - Networking break
19:10 - Group discourse I: Players involved
19:45 - Plenum: Presentation of results
20:00 - Networking break
20:10 - Group discourse II: Profit and happy customers - Impediments and critical obstacles
20:30 - Plenum: Presentation of results
20:40 - Plenum: Propositions for solutions
21:00 - Adjourn
We ask for a fee of 10 Euros for members / 20 Euros for non-members, payable at the event.
Due to the room capacity, the event will be limited to maximum 35 participants.
PDUs: 1 Leadership / 1 Strategic Business / 1 Technical (3 total)
Chapter members only - please have your PMI ID (not your PMP number) at hand at the event; we will then claim PDUs for you
Non-chapter members - please claim PDUs by yourself